Delivery Information

Shipping at HITTERS

We don’t play slow. Once your order lands, our team packs and ships fast so your gear hits your doorstep without delay.

All orders ship Australia-wide from Sydney with trusted delivery partners.

Order Processing

Processing time: Same day dispatch before 2pm weekdays. 2pm onwards next day dispatch.
During sales, launches, or restocks, please allow a little extra time we pack everything with care so it arrives in perfect condition.

Shipping Options & Timeframes

Standard Shipping (Australia)

• Estimated delivery: 3-7 business days

• Tracking included

• FREE delivery on orders over $100

• Flat-rate for orders under $100

Express Shipping (Australia)

• Estimated delivery: 1-3 business days

• Priority handling + tracking

• Great for when you need your gear ASAP

Local Pickup 

Pick up from Wetherill Park, Sydney by appointment.
You’ll receive a confirmation email when your order is ready.

International Shipping

Currently, we ship within Australia only.
International shipping is coming soon.

Tracking Your Order

Once your order ships, you’ll get a tracking link via email.
Didn’t receive it? Check your spam or message us and we’ll resend it.

Delivery Issues

If something goes wrong delayed, damaged, or missing parcels reach out and we’ll fix it fast.

📩 info@hitters.au

Please include your order number for faster help.

Wrong Address?

If you entered the wrong details, email us immediately.
If the order hasn't shipped yet, we can update it.
If it’s already on the road, we’ll try our best but can’t guarantee changes.

Returns & Exchanges

For return info, visit our Returns page.